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HOLIDAY
IN SAFETY

Safe holidays in Cesenatico:
all information and measures

Summer is coming and we are looking forward to it too. Making sure our guests' holidays are safe is our priority and always has been, this is why we are committed to protecting your wellbeing and health with all the necessary measures to ensure you can relax without worries during your stay in Cesenatico.
We are your home by the sea, and like the large family that we are, we want to welcome you with the same peace of mind and security that you would want when visiting your family.
Here are the actions we have put in place for your and our safety.

1) CANCELLATION POLICIES

If you book before the 10th of July 2020 with our "Zero Risk" option, you will be able to book without a deposit.

2) COMMON AREAS

  • All communal areas and anything that guests come into contact with most frequently (lift buttons, door handles, etc.) will be disinfected several times a day and as often as necessary.
  • Sanitising gel will be available in every area.

3) ROOMS

  • Our rooms will be disinfected before the arrival of our guests with a hydrogen peroxide spray. Hydrogen peroxide disinfection allows you to sanitise the air, surfaces, fabrics and objects in any indoor environment by eliminating 99.9% of existing viruses and bacteria.
  • During your stay, you may request that the staff (maid) do not enter your room and you will be provided with your own linen.
  • Room attendants have been trained in safety measures and provided with personal protective equipment.

4) RECEPTION

  • It will be possible to check-in online by sending documents via e-mail or WhatsApp to speed up the registration process.
  • The reception staff has been trained in security measures and provided with personal protective equipment.
  • Sanitising gel will be available, as well as thermal scanners and emergency kits at the reception desk.

5) RESTAURANT

  • We will make sure to pamper you as much as possible with our table service. Breakfast, lunch and dinner will be served comfortably at your table.
  • You can also request a packed lunch to enjoy on the beach under the umbrella.
  • We will adopt the spacing of the tables as required by law
  • Each table is reserved for each room
  • The restaurant and kitchen staff have been trained in safety measures and provided with personal protective equipment.
  • Sanitising gel will be available in all dining areas.

6) POOL

  • There will be a maximum limit on the number of people who can use the pool in order to avoid crowding.
  • Sun loungers, chairs and tables will be disinfected regularly and cleaning products will be provided.

7) PARTNER BEACH

  • Umbrellas will be spaced out in accordance with regulations
  • Sun loungers, chairs and tables will be disinfected regularly
  • Beach staff have been trained in safety measures and provided with personal protective equipment.

8) BAR

  • Ample outdoor space is available, our terrace and the dehor on the promenade.
  • Table service will be provided.
  • The bar staff has been trained in safety measures and provided with personal protective equipment.
  • Sanitising gel will be available in the bar areas.

9) LIFT

  • The lift may only be used by persons belonging to the same household or sharing a room, or by one person at a time.
  • The lift buttons will be disinfected frequently.

10) BICYCLES

  • The bicycles will be disinfected regularly and sanitising products will be provided.

11) PLAY AREA (OUTDOOR)

  • For the use of the outdoor play area, there will be a maximum number of children allowed to use the area in order to avoid crowding and they must be supervised by their parents.
  • Tables, chairs and games will be regularly disinfected and cleaning products will be made available.